For Guests

You’ll receive the villa’s door codes via WhatsApp or text message between 12:00–16:00 on your arrival day. This lets you arrive freely from 16:00 onwards. The key boxes are located near the villa’s door.

The tenant must make sure all windows are closed and doors locked when leaving. The key must be returned to the locked key box. A lost key will be charged at the cost of replacing the locks and cutting new keys.

Your accommodation is available from 16:00 on your arrival day, and check-out must be completed by 12:00 on your departure day.

During weeks 52–1 and 8–9, check-in is from 18:00 on your arrival day, and check-out must be completed by 12:00 on your departure day.

If availability allows, a late check-out until 18:00 on your departure day can be booked for most properties. For villas, the price is €100–200 depending on the property.

Every rental cottage comes with a starter pack of essentials to get you going. For each booking, the cottage is stocked with a starter supply of toilet paper, paper towels, hand soap, dishwasher detergent, and baking paper, so your holiday gets off to a smooth start.

If you need more of these during your stay, you’ll need to get them yourself.

Although checkout cleaning is automatically included with the booking, it only covers the finishing touches. We expect the property to be left reasonably tidy after normal use: dishes washed, furniture and amenities in their place, rubbish taken to the nearest waste point, and stains cleaned up. The yard and terrace should also be left tidy.

The address of the nearest waste point can be found in the villa’s details on the For Guests page.

If the above has not been done, or the property requires more cleaning than normal, the landlord will invoice the customer for the costs incurred.

If bed linen, towels, or other textiles have blood, vomit, wine, or other difficult stains on them, they will generally be thrown away and the cost of replacements will be invoiced to the customer.